Privacy policy
Last Updated: September 2026
At Musta, we respect your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains what information we collect when you visit or use shopmusta.com, how we use and protect that information, and the choices available to you.
This Privacy Policy applies to information collected through our website, during the purchase and checkout process, and when you contact our customer service team.
By using our website or placing an order, you acknowledge that you have read and understood this Privacy Policy.
1. About Musta
Musta is operated by:
GABRIEL MUSTOVIC VB INC
2000 VILLAGE RUN RD
WEXFORD, PA 15090
United States
Email: service@shopmusta.com
Phone: +1 425-218-1329
For privacy-related questions or requests, you can contact us using the information above.
2. Information We Collect
We collect information that is necessary to operate our online store, process orders, provide customer support, and improve the shopping experience.
The information we collect may include the following:
2.1 Information You Provide Directly
When you place an order, contact us, subscribe to emails, or otherwise interact with our website, you may provide information such as:
- Full name
- Billing address
- Shipping address
- Email address
- Phone number
- Order details
- Product information associated with your order
- Information included in customer service communications
- Information you voluntarily provide when contacting us about an order or product
We use this information for the specific purposes described in this Privacy Policy.
2.2 Order and Transaction Information
When you place an order through our website, we collect information needed to process and fulfill the transaction, including:
- Order number
- Products purchased
- Quantity and price
- Shipping information
- Billing information
- Order status
- Refund or return information
- Customer communications related to the order
This information allows us to process orders, arrange delivery, provide order-related support, and handle returns or refunds.
2.3 Payment Information
Payments are processed through the payment methods and payment service providers available at checkout.
Musta does not require customers to send credit card numbers, security codes, passwords, or other sensitive payment credentials to us by email or through ordinary customer-service messages.
Payment information entered during checkout is processed through the applicable payment processing system. Customers should provide payment information only through the secure checkout process.
We do not sell customer payment information.
3. How We Use Personal Information
Musta uses personal information only for legitimate business and customer-service purposes, including:
- Processing and fulfilling orders
- Confirming and managing purchases
- Shipping products to the address provided
- Providing order updates and customer service
- Responding to questions, requests, and support inquiries
- Processing eligible returns, refunds, or exchanges
- Maintaining transaction and business records
- Detecting and preventing fraudulent or unauthorized transactions
- Protecting the security and functionality of our website
- Improving website functionality and customer experience
- Sending marketing or promotional communications when you have chosen to receive them
- Complying with applicable legal and regulatory requirements
We do not collect personal information for purposes unrelated to the operation of our business without appropriate notice or another valid basis for doing so.
Google's Merchant Center guidance specifically emphasizes responsible collection and use of customer information and states that merchants should not sell customer contact information.
4. Order and Customer Communications
When you place an order, we may use the email address or phone number associated with the order to communicate with you about matters directly related to your purchase.
These communications may include:
- Order confirmation
- Payment or order status information
- Shipping or delivery updates
- Customer service responses
- Return or refund communications
- Requests for information needed to complete an order
These operational communications are intended to provide information necessary to manage your transaction and are separate from optional marketing communications.
5. Marketing Emails
If you voluntarily subscribe to Musta's marketing or newsletter communications, we may use your email address to send information about:
- New products
- New collections
- Website updates
- Other information related to Musta
You can unsubscribe from marketing emails at any time by using the unsubscribe option included in the applicable email.
Unsubscribing from marketing communications does not prevent us from sending necessary transactional communications related to an order you have placed.
6. Cookies and Similar Technologies
Musta may use cookies and similar technologies to support the operation of our website and understand how visitors interact with the site.
Cookies may be used for purposes such as:
- Maintaining website functionality
- Remembering certain website settings
- Supporting shopping cart functionality
- Understanding website traffic and usage
- Improving website performance and user experience
- Supporting relevant website features
Cookies are small data files stored on your device by your browser.
You can adjust your browser settings to control or restrict cookies. However, disabling certain cookies may affect some website functions, including shopping cart or checkout functionality.
7. Information Sharing
Musta does not sell or rent customer personal information.
We may share limited information with service providers when necessary to operate our business and provide services to customers.
Depending on the service involved, these providers may support functions such as:
- Payment processing
- Order fulfillment
- Shipping and delivery
- Website hosting and technical services
- Website security
- Customer service
- Email communications
- Website analytics or performance services
These service providers receive only information reasonably necessary for the services they provide.
We may also disclose information when required to:
- Comply with applicable laws or legal processes
- Respond to lawful requests from government authorities
- Protect the rights, property, or security of Musta, our customers, or others
- Detect, investigate, or prevent fraud, abuse, or unauthorized activity
- Enforce our applicable terms and policies
8. Payment Security
Musta takes reasonable steps to protect information submitted through our website.
Payment information is transmitted through the checkout and payment-processing systems made available on our website. Customers should not send payment card information through email, contact forms, social media messages, or other unsecured communications.
Google's Merchant Center requirements state that sensitive customer information such as payment card information should be collected through SSL-protected pages and handled securely.
For your security, we recommend that you:
- Use a secure and private device when placing an order
- Keep your account or email credentials confidential
- Avoid sending payment information through ordinary email
- Contact us promptly if you believe an order or account-related activity is unauthorized
9. Data Security
We take reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, misuse, alteration, disclosure, or loss.
However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure.
For this reason, while we take reasonable measures to protect customer information, we cannot guarantee absolute security of information transmitted over the internet.
10. Data Retention
We retain personal information for as long as reasonably necessary to:
- Complete and maintain records of transactions
- Provide customer service
- Process returns and refunds
- Maintain accounting and business records
- Resolve disputes
- Prevent fraud or unauthorized activity
- Comply with applicable legal and regulatory obligations
When personal information is no longer reasonably required for these purposes, it may be deleted, anonymized, or otherwise handled in accordance with applicable requirements.
11. Your Privacy Choices
Depending on applicable law, you may have certain rights regarding your personal information.
These may include the ability to:
- Request information about personal data we maintain about you
- Request correction of inaccurate information
- Request deletion of certain personal information
- Opt out of marketing communications
- Ask questions about how your information is collected or used
Some requests may be subject to applicable legal requirements or legitimate business recordkeeping obligations.
To make a privacy-related request, contact:
Email: service@shopmusta.com
Phone: +1 425-218-1329
We may need to verify the identity of the person making a request before providing or changing personal information.
12. Children's Privacy
Musta's website is intended for general consumers and is not directed specifically toward children.
We do not knowingly use our website to intentionally collect personal information from children in circumstances where such collection is prohibited by applicable law.
If you believe that a child has provided personal information to us inappropriately, please contact us at:
We will review the request and take appropriate steps where required.
13. Third-Party Websites and Services
Our website may contain links or integrations that connect to third-party websites or services.
These third parties operate under their own privacy practices and policies. Musta is not responsible for the privacy practices, content, or security practices of third-party websites that we do not operate.
We recommend reviewing the privacy policy of a third-party website before providing personal information through that website.
14. Customer Reviews, Photos, and Other Content
If Musta provides features that allow customers to submit reviews, photographs, comments, or other content, any information submitted through those features may be visible to other website visitors depending on how the feature operates.
Customers should avoid including sensitive personal information in publicly visible reviews, comments, photographs, or other submissions.
Musta will handle submitted information in accordance with the applicable website features, terms, and privacy practices.
15. International Visitors
Musta currently ships to the 48 contiguous United States and Washington, D.C.
Our website may nevertheless be accessible from locations outside the United States. If you access our website from another location, information you provide may be processed in the United States or other locations where our service providers operate.
By using the website, you understand that your information may be processed in locations outside your local jurisdiction, subject to applicable privacy requirements.
16. Changes to This Privacy Policy
We may update this Privacy Policy when our website, services, business practices, or applicable requirements change.
When we make changes, we will update the Last Updated date at the beginning of this policy.
We encourage customers to review this page periodically so they can remain informed about how Musta handles personal information.
17. Contact Us
If you have questions about this Privacy Policy, your personal information, or how we handle customer information, please contact us.
Musta
GABRIEL MUSTOVIC VB INC
2000 VILLAGE RUN RD
WEXFORD, PA 15090
United States
Email: service@shopmusta.com
Phone: +1 425-218-1329
Customer Service Hours:
Monday–Friday, 9:00 AM–5:00 PM ET